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Tag: American Customer Satisfaction Index

Federal, Policy

Citizen satisfaction with federal government services hits all-time low

January 25, 2022

Via: FCW

Citizen satisfaction with federal government services continued a four-year plummet and dropped to an all-time low score of 63.4% in 2021, according to an American Customer Satisfaction Index (ACSI) annual report released on Tuesday. The ACSI Federal Government Report showed […]