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Zoom Faces More Legal Challenges Over End-to-End Encryption

August 13, 2020

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Video-conferencing behemoth Zoom has been hit with yet another lawsuit stemming from its claim to offer end-to-end encryption for sessions.

The suit, filed in a Washington D.C. court [PDF] this week by a nonprofit advocacy group called Consumer Watchdog, alleges that the company falsely told users that it offers full encryption.

Zoom previously said that it offered end-to-end encryption, but that marketing claim came into question after a report from The Intercept said that Zoom’s platform actually uses transport layer security (TLS) encryption, providing only encryption between individual users and service providers instead of encrypting communication directly between the users of a system. That, in theory, would allow the service to access user data if it chose to and leave it open to potential eavesdropping by a determined third-party.

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