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‘We are tired’: USPS employees feel toll from retention challenges

October 18, 2021


The Postal Service, ramping up its workforce for its peak holiday season and looking to avoid a repeat of last year’s widespread mail and package delays, still faces a critical employee shortage as well as persistent challenges retaining new hires.

To compound these problems, local union employees and the USPS inspector general’s office claim USPS data doesn’t accurately capture the state of the workforce challenges, and how severely the current workforce is spread thin.

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