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With $2B, Labor Dept. employs two-part strategy to fix unemployment insurance systems

The Labor Department’s new initiative to modernize the technology that underlies the country’s approach to delivering unemployment insurance is far from your typical IT project.

Labor has 50-plus customers, each at varying stages of development and with varying types of technology already in use.

The situation became critical over the last year as Congress allocated hundreds of billions to help citizens during the pandemic.

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