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Bipartisan Group of Lawmakers Seeks Assurances IRS Will Keep Phone Lines Open

December 2, 2021


A bipartisan group of senators is seeking more assurances that the Internal Revenue Service will keep phone lines open while it resolves its vast backlog of cases.

Sens. Robert Menendez, D-N.J.; Bill Cassidy, R-La.; Benjamin Cardin, D-M.D.; and Ron Wyden, D-Ore., wrote to IRS Commissioner Chuck Rettig on Thursday with concerns that the IRS phone lines would be shut down in order to clear the backlog of 5.9 million unprocessed individual tax returns and 2.7 million amended tax returns. The concerns were prompted by a Bloomberg Tax report on November 22 that the reporter deemed a “rollercoaster” of a story.

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