The coronavirus pandemic forced municipal governments around the country to expand their remote workforce rapidly, but county officials said last week that the learning curve will help them make smarter technology decisions in the future.
Mike Lynch, Boston’s broadband director, said his city — one of the country’s earliest COVID-19 hotbeds, with more than 13,000 cases — is considering cancelling a planned procurement process for a legislative information management system because the desired system wouldn’t have provided the remote capabilities that will be necessary in a post-pandemic world. Instead, he said, Boston will need a platform compatible with remote tools, like virtual private networks and video conferencing services.
