The Social Security Administration last week warned the public that unless Congress approves a $1.4 billion increase in funding for the agency in fiscal 2023, the agency’s customer service will continue to deteriorate.
Over the last decade, Social Security has seen its workload increase, with the number of beneficiaries increasing 21% between 2010 and 2021, while its budget and workforce has dwindled. Over the same time period, the agency’s budget has fallen by 13%, when accounting for inflation, while its workforce has declined by 7%, or roughly 4,000 employees, since the beginning of the COVID-19 pandemic.
