Does telework help or hurt productivity among federal workers?
The short answer is, “it depends,” if an audit report by the Social Security Administration’s Office of Inspector General of the agency’s telework program is any indication.
At the behest of the House Ways and Means Subcommittee on Social Security, the SSA OIG conducted an analysis of the efficacy of the agency’s telework pilot program. The report lands just as SSA plans to expand its teleworking program across all field offices to include 25 percent of employees.
