Emerging Tech & Modernization, Tech
March 9, 2023
Via: FCWThe White House released its fiscal 2024 budget request on Thursday with calls for anti-fraud provisions and funding for the administration’s priority around customer experience and money for tech modernization. One priority in the budget request is the $1.6 billion […]
Emerging Tech & Modernization, Tech
February 16, 2023
Via: NextgovDuring a Wednesday nomination hearing before the Senate Finance Committee, President Biden’s pick to head the IRS, Danny Werfel, fielded questions about how he would spend the $80 billion infusion of cash into the agency promised over the next decade. […]
October 11, 2022
Via: Joseph SaundersSince its inception, the global pandemic has continued to have a long-lasting impact on how we buy, work, and also how our businesses operate. As such, user behaviour has naturally evolved, leading to developments in customer experience (CX) to meet […]
April 25, 2022
Via: Nakisani JacobsAt the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change. One key area that has continued to evolve even as we return to a […]
Emerging Tech & Modernization, Tech
January 13, 2022
Via: NextgovArtificial intelligence is playing a bigger role in people’s daily lives, often in ways that aren’t immediately obvious. That’s because AI is built into internet searches, email spam filters, online shopping, digital photo services and much more. With little fanfare, […]
November 18, 2021
Via: FCWThe “Biden-Harris Management Agenda Vision,” released by the White House on Wednesday, sketches set of workforce, IT and acquisition priorities that the administration says will help the government deliver on the Biden administration agenda and restore trust in government. “One […]
August 11, 2015
Via: Frank KonkelIn the past year, the Obama administration has increasingly pushed for better customer experience between federal agencies and their stakeholders, without a single plan to accomplish this massive goal. And make no mistake, improving federal customer experience is an utterly […]
November 16, 2023
November 15, 2023
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