Tag: tech support


Windows warning: Tech-support scammers are ramping up attacks, says Microsoft

April 23, 2018

Via: ZDnet

Microsoft says it received 153,000 reports in 2017 from customers who’d come in contact with tech-support scammers via a cold call, spam, or the web. The reports from customers last year were up 24 percent on 2016, with filings coming […]


Verizon’s miserable customer service is about to get worse

October 17, 2016

Via: CIO

Verizon Wireless isn’t exactly known for great customer service — just ask the thousands of customers who say the company recently overbilled them. Now Verizon’s customer support will very likely get worse. The company plans to close call centers in five states, […]

Federal, Policy

Feds strike another multi-national “tech support” scam

October 14, 2016

Via: ArsTechnica

Federal authorities say a group of scammers that “bilked millions” from US consumers with pop-up ads and hijacked Web browsers has been sued by the Federal Trade Commission. The scheme, which operates under the name Global Access Tech Support, used […]