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LATEST PUBLICATIONS



What Federal Privacy Policy Might Look Like If Passed

May 20, 2022

Category: Cybersecurity

Security and policy experts in a video discussion hashed out the possibility of federal legislation on privacy picking up momentum and what such a law might bring to the security and data arenas. How data is gathered, securely stored, used, […]


Biden administration to release $45B for nationwide internet

May 13, 2022

The Biden administration is taking the first steps to release $45 billion to ensure that every U.S. resident has access to high-speed internet by roughly 2028, inviting governors and other leaders on Friday to start the application process. Commerce Secretary […]


3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

April 25, 2022

Category: Editorial

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change.  One key area that has continued to evolve even as we return to a […]


Federal, Policy

Biden launches Indo-Pacific trade deal, warns over inflation

May 23, 2022

Via: Washington's Top News

President Joe Biden launched a new trade deal with 12 Indo-Pacific nations Monday aimed at strengthening their economies as he warned Americans worried about high inflation that it is “going to be a haul” before they feel relief. The president […]


Defense, Industry

Pentagon says more high-tech weapons going to Ukraine

May 23, 2022

Via: Washington's Top News

Nearly 50 defense leaders from around the world met Monday and agreed to send more advanced weapons to Ukraine, including a Harpoon launcher and missiles to protect its coast, Defense Secretary Lloyd Austin told reporters. And Gen. Mark Milley, chairman […]


Federal, Policy

Biden’s approval dips to lowest of presidency: AP-NORC poll

May 20, 2022

Via: Washington's Top News

President Joe Biden’s approval rating dipped to the lowest point of his presidency in May, a new poll shows, with deepening pessimism emerging among members of his own Democratic Party. Only 39% of U.S. adults approve of Biden’s performance as […]


IT Policy, Tech

FCC Implements New Rules To Battle Influx Of Robocalls

May 20, 2022

Via: Nextgov

The Federal Communications Commission took action against illegal spam calls contacting American phone lines from overseas by adopting new protocols that mandates service and gateway providers take additional steps to verify the identity of calls they rout. As part of […]