The Homeland Security Department did such a poor job of monitoring a contractor’s implementation of new performance management software the DHS inspector general found that the “failure literally meets [the Government Accountability Office]’s textbook definition of ‘waste.’”
The Performance and Learning Management System, intended to manage employee training and performance and for which the Human Capital Office spent $24.7 million since 2013, still doesn’t meet the department’s needs, Inspector General John Roth wrote in a report released on Wednesday.
