Digital transformation will fundamentally change your company’s mission-critical processes and operations. Done right, it changes the way your company, works, thinks and addresses challenges. If you want to change the game as CIO, you need a change management plan that addresses culture as much as technology.
“For us, digital transformation is really that intersection of technology innovation and business innovation,” says Mark Peacock, principal and Global IT Transformation practice leader with strategic consultancy The Hackett Group. “It’s how you’re taking digital technologies and as a company really, fundamentally changing the way you’re delivering products and services. It’s about applying technology innovation to come up with new business models which really drive new revenue above the line and new ways to deliver products and services.”
