The General Services Administration’s pilot to send customized text reminders to individuals at critical moments during the enrollment and renewal of federal benefit programs — such as upcoming application deadlines — has onboarded two states and two distinct cities and counties, GSA announced Thursday. State and local governments can also use the service to send messages to their own staff, GSA says.
Norfolk, Virginia and Montgomery County, Maryland, as well as the states of Wisconsin and Washington, will use the pilot — called Notify.gov — to send messages about federal programs administered on the local level, according to a GSA spokesperson.
