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Editorial

Compliance Training: What It Is and Why It Is Important

June 23, 2022

Via: Nakisani Jacobs

In today’s business world, compliance training is a given. It is the single most important tool for ensuring a safe and productive workplace, and it is required by law.  In a rapidly changing and complicated regulatory world, it’s more important […]


Editorial

Understanding the Quest for Peace During a Geopolitical Crisis

May 27, 2022

Via: Natalie Dunn

Governance is never an easy job, and it can become increasingly difficult during a geopolitical crisis. This has been true even before WWI when conflicts in the Balkans reshaped the region during the Italo-Turkish War, as well as the First […]


Editorial

Understanding Russia’s New Offensive in Ukraine

April 29, 2022

Via: Natalie Dunn

On 24 February, 2022, Vladimir Putin’s Russia did the unthinkable and invaded Ukraine—thereby starting a war in Europe. Two months have gone by since the start of the conflict, and many people are still left wondering what caused it. According […]


Editorial

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

April 25, 2022

Via: Nakisani Jacobs

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change.  One key area that has continued to evolve even as we return to a […]


Editorial

How NATO leaders will respond to Russia’s invasion of Ukraine

March 31, 2022

Via: Natalie Dunn

More than a month has already passed since President Putin’s Russia has decided to invade the neighboring country of Ukraine, killing and injuring more than 2,500 civilians in the process. Countless lives have been changed dramatically, after more than 6.4 […]


Editorial

Geopolitical Issues, Problems to Reshape the International Agenda in 2022

February 28, 2022

Via: Natalie Dunn

Most people living in the US and other Western countries are experiencing a new age fueled by technological breakthroughs and digital tools. With smartphones and personal computers to guide their work and free time, GPS navigation apps that help them […]


Editorial

Understanding the Ukraine Crisis

January 31, 2022

Via: Natalie Dunn

After two years of unprecedented emergency brought on by a global pandemic, the world is now at a brink of a new crisis. Ukraine is at the center of the situation, with tens of thousands of Russian troops now spread […]


Editorial

Has the UK Government Lost the Confidence of Its Citizens?

December 15, 2021

Via: Abby Hallett

It is a turbulent time for the British government. The relations between the UK’s political leadership and its citizens have been contentious for the past two years. From the mishandling of the pandemic to the Christmas parties at 10 Downing […]


Editorial

Will 2022 Start with a New Crisis in Ukraine?

November 30, 2021

Via: Natalie Dunn

Not long after President Joe Biden attended two summits in Europe, a new issue appeared on the world stage. Tensions started to rise in Ukraine after both the Eastern European country and the U.S. expressed concerns at what seemed to […]


Editorial

President Joe Biden Took the Build Back Better Plan to Europe

October 29, 2021

Via: Natalie Dunn

President Joe Biden recently visited Europe to attend two summits in Rome and Glasgow and show people everywhere that America will continue to play a leading role on the world stage. Biden joined other world leaders in essential talks about […]