Category: Emerging Tech & Modernization

October 19, 2021

The Virginia Information Technology Agency will soon offer artificial intelligence and machine learning software as a service to its fellow agencies, enabling a new method for officials to detect fraud and optimize predictive analytics. Jonathan Ozovek, VITA’s chief operating officer, […]

October 15, 2021

Federal agencies aim to advance their use of artificial intelligence and accompanying emerging technologies, like machine learning, in the coming years. While there are some examples of nascent uses of AI across government already, agencies are aware they must set […]

October 4, 2021

Cryptocurrencies — and blockchain, the decentralized distributed-ledger technology that powers them — are more popular than ever in mayor’s offices around the country. But technology officials, in cities like Miami, Philadelphia and San Jose, California, still have unanswered questions about […]

September 27, 2021

Our recent study with IDG revealed artificial intelligence (AI) as a key area of focus in 2021 and beyond. To shed light on this trend we set up Season 2 of our TechTuesday series, inviting influencers in the ITSM and […]

September 21, 2021

The COVID-19 pandemic accelerated the pace of modernization in cities of all sizes around the country over the past 18 months. But to take the next step in their digital transformation efforts — to enable innovations like new digital services, […]

September 16, 2021

Sixty-eight percent of Americans agree that investments in federal IT are usually worth it, according to a new national survey by MeriTalk and the Associated Press-NORC Center for Public Affairs Research. The survey probes how the government has fared in […]

September 15, 2021

Cybersecurity is one our most critical challenges – ranging from the safety and security of personal devices to the electric grid. Keeping cyber defense at the core of infrastructure modernization programs is key to ensuring that our nation’s information remains […]

August 17, 2021

Five months after President Joe Biden signed the $1.9 trillion American Rescue Plan Act into law, state and local governments’ plans for how to use $350 billion in relief funding are starting to take shape. And inside IT agencies, many […]

August 10, 2021

The Freedom of Information Act is a win for free speech and transparency. But what happens when you fail to obtain a timely response to your request? You may not realize how grueling and stressful the processes involved in sourcing […]

July 22, 2021

Cities are a living ecosystem with constantly evolving needs. 2020 was a clear example of this. The coronavirus pandemic tremendously challenged national, state and city government leaders around the world. Since then, cities and municipalities have dramatically changed day-to-day operations, […]