Employees are quitting jobs at record rates and companies are having a hard time luring them back. Exacerbating the problem is the fact that employees are now frequently working from home, making it harder for managers to identify employees who are unhappy. Plus, getting new hires up to speed is more challenging when they can’t attend in-person training sessions or shadow experienced employees.
To solve all these issues, companies are increasingly turning to artificial intelligence. But there’s a limit to how much AI can do.