As the world emerges from the COVID-19 pandemic, government leaders are trying to build organizations and societies that are more connected, inclusive and resilient to future shocks, according to an annual report published by Deloitte Thursday.
The 116-page report, which draws on research and survey data collected from 23 countries, including the United States, is the first edition to be published in a “post-COVID environment,” said Bill Eggers, executive director of the Deloitte Center for Government Insights. While one of the pandemic’s main story lines was the accelerated adoption of certain technologies, like cloud-based services, leaders are now looking to the future, the report shows.
