The Government Accountability Office is offering a window into challenges with modernization efforts and recommendations for the federal government to set up common standards for unemployment insurance tech in a new report on how eight different states are modernizing their individual systems.
So how does modernization look across this federal-state program that operates over 50 different systems? Six of the eight states GAO examined are still in the process of modernizing to the tune of estimated costs between $35 million to $85 million over two to seven years. The different benefits, appeals and tax systems they are replacing are up to 50 years old.
