Agency chief operating officers can and should take the lead in improving government efficiency and service delivery, according to a new report from the Partnership for Public Service and Booz Allen Hamilton.
But first, agencies have to hire some COOs.
Max Stein, president and CEO of the Partnership, noted at a June 15 event that only four of 15 agency deputy secretaries have been confirmed. Of the remainder, he said, six have been nominated but not confirmed and another five slots are still vacant.
