The benefits of telework are more fully understood than the costs, but both could use more data to support them, according to a Government Accountability Office report released Aug. 1.
From April 2015 to July 2016, GAO audited telework programs at six agencies — the Agriculture Department, Environmental Protection Agency, Federal Deposit Insurance Corp., General Services Administration, Merit Systems Protection Board and Transportation Department. The agencies said telework benefits included fewer employee absences, improved work/life balance, better recruitment and retention, and continuity of operations.
