The healthcare industry, with its maddening inefficiencies and an economic model that incentivizes disease care over health care, desperately needs a Silicon Valley-style overhaul.
But even as waves of technological and economic disruption have washed over almost every industry in the United States over the last decade or two — commerce, finance, media, telecommunications — the everyday experience of healthcare stands unperturbed, stuck somewhere in the mid- to late-1990s.
