The IRS will soon debut revamped security features and bring back its Get Transcript tool as part of its push toward online taxpayer accounts, but the Taxpayer Advocate Service has raised concerns about the impact of the new features.
Central to the new setup will be knowledge-based authentication that uses harder-to-answer questions than the tests that led to the compromise of Get Transcript and the IP PIN retrieval tool. The revamped system will also require a second authentication factor that involves users’ mobile phones.
