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New Orleans is using sentiment analysis on federal relief funding

July 14, 2021

New Orleans is using data and social-media analysis to gauge how residents want the city to spend $375 million in federal stimulus funding, while quelling concerns of corruption or misuse that still exist from the city’s Hurricane Katrina recovery, officials told StateScoop on Tuesday.

The city government is working with ZenCity, an Israeli data-analysis firm that trawls social media to better understand how residents feel about various issues, to research American Rescue Plan funding.

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